Meticulously renewed to our high standards
You can be confident with your Certified Refurbished scanner purchase.
You can be confident with your Certified Refurbished scanner purchase.
Every Certified Refurbished scanner is thoroughly cleaned and inspected by highly trained technicians at our renewal center in California. When needed, replacements and repairs are made using genuine, factory specified parts. Optics, motors, and mechanisms are examined and calibrated under a careful, multi-step process to ensure they work just like new. Only the scanners that make it through our rigorous process are Certified Refurbished.
We’ll include all the manuals and cords right for your model and deliver it to you in like-new condition.
We’ll take good care of you with our U.S. based Customer Support and Limited Warranty. For Certified Refurbished scanners, we offer a 90-day Limited Warranty for manufacturer defects, and you’ll get the same industry-leading customer support we offer with our new, unopened scanner units.
Note: Certified Refurbished models may feature either RICOH or Fujitsu branding but the products are otherwise identical.
We don’t accept returns for Certified Refurbished products. For Certified Refurbished products, we offer a 90-day Limited Warranty for manufacturer defects. If you have a problem we determine to be covered under our Limited Warranty, we’ll take back the non-functioning device and send you the same or comparable refurbished model as a replacement at no charge.
Our U.S.-based Technical Assistance Center is full of well-trained support technicians and engineers who are experts in document scanning. They have real answers, not scripts. Whether you just need help setting up your scanner or have a problem to troubleshoot, you can rely on us. Many of our teammates have decades of experience with our products and we can solve most problems with a single call.