Customer satisfaction comes first
Our tenured support staff is dedicated to giving you the best service.
Support
Support
We’ll come to you
If you need on-site service, our field service engineers will work with your schedule to conduct fast, expert repairs.
Fixing issues fast
Your work can’t wait—so we resolve issues as quickly as possible.
We are right here in the US
Our experienced imaging consultants and customer advocates are based in Sunnyvale, CA—so if you need to reach us, we are never far away.
Support
Support Resources Are Within Reach
Find everything you need—from installation guides to technical data—in the links below.
Registration
Register your scanner.
Warranty
Learn about your product’s warranty.
Drivers & Downloads
Quickly find drivers and downloads.
Knowledge Base
Get all of your questions answered with our customer support guide.
Manuals and Datasheets
Download our manuals and datasheets.
Consumables Quick Reference
Find part numbers for consumables.
Contact Us
Technical Support for all Products & Services
5am – 5pm (PST)
Mon - Fri
Scanner & Software Sales
5am – 5pm (PST)
Mon - Fri
Service Sales & Contract Support
5am – 5pm (PST)
Mon - Fri