Fujitsu Scanner Support - Scanner & ScanSnap Support & Customer Service
Support Resources Are Within Reach
Find everything you need—from installation guides to technical data—in the links below.
Technical Support for all Products & Services
- 5am – 5pm (PST) Mon - Fri
Limited Time Offer
One of the true values of Fujitsu imaging technology is its longevity. But sometimes newer technologies and faster speeds are worth the upgrade. Now through March 31, 2023, we can help offset the cost of a new scanner by offering discounts to trade in select Fujitsu Scanners.
Terms and conditions may apply.
Find the right Service Program for you.
We offer several levels of Fujitsu Service Programs allowing you to choose the right program at the right price for your business. Our highly experienced service team will ensure your scanning projects stay on track. Review our service guide below.
Premium On-Site Service & Maintenance
Choose peace of mind with ScanCare, and have key scanner parts and cleaning supplies onsite. Plus, get regular cleanings and end-user training by our certified professionals.
Keep downtime to a minimum with our simple, economical alternative for lightweight scanners: priority access to the service center and overnight scanner replacement.
Depot Mail-in Service
Ideal for customers with asset tag retention or for those who run IT organizations, this unit replacement alternative lets you send your scanners in for repair.
Basic On-site Service
Ideal for large scanners with light scanning workflow, our Basic program provides onsite service to protect your investment, so you can enjoy peace of mind.
ScanAid Parts Kit
We make it easy to take care of your scanners with our Fujitsu-approved maintenance kit.
Speak to one of our solutions experts
No matter your industry, we can help you build customized digital imaging solutions to help your business.Contact Us